We dispense NHS and private prescriptions and will advise on how to get the maximum benefit from your medications. Our pharmacists are readily available to provide a personalised service to customers, even engaging in a friendly chat while dispensing prescriptions. For those seeking privacy, we have a Consultation Room, which can be made available to you upon your request.

We have a comprehensive range of medicines and utilise a swift and efficient wholesaler service to ensure the prompt fulfillment of all prescriptions.

Appliance dispensing in the United Kingdom is akin to prescription dispensing. It enables a local pharmacy to provide various products and items to patients that are essential for the management of their medical conditions.

Appliance dispensing encompasses a range of products, including Stoma pouches, Catheter bags, Compression bandages, hosiery, and more.

If you've been prescribed medication to manage a chronic medical condition for the first time, you may be eligible for additional assistance and guidance regarding your medication through a complimentary program known as the New Medicine Service (NMS). Typically, we maintain regular communication with you during the initial four weeks after your new medication has been prescribed.

Patients eligible for the service and the NMS medicines list.

From 1st September 2021, the following conditions are covered by the service:

  • Asthma and COPD
  • Diabetes (Type 2)
  • Hypertension
  • Hypercholesterolaemia
  • Osteoporosis
  • Gout
  • Glaucoma
  • Epilepsy
  • Parkinson's disease
  • Urinary incontinence/retention
  • Heart failure
  • Acute coronary syndromes
  • Atrial fibrillation
  • Long term risks of venous thromboembolism/embolism
  • Stroke / transient ischemic attack
  • Coronary heart disease 

The antiplatelet/anticoagulant therapy eligibility continues, but it is now included in the above list by reference to the underlying conditions.

We keep a good supply of medicines and use pharmaceutical wholesalers to order medicines to fulfil prescriptions in a timely manner. From time to time there is a supply chain issue that is out of our control however we are working hard to get the medicines from a range of suppliers.

The NHS Discharge Medicines Service, a vital addition to community pharmacies, commenced on 15th February 2021. This service has been introduced to enhance the communication of alterations to a patient's medication upon their discharge from the hospital, thereby reducing instances of preventable harm stemming from medications. By directing patients to their local community pharmacy upon discharge and providing them with information regarding medication adjustments made during their hospital stay, community pharmacies can actively assist patients in achieving improved outcomes, averting harm, and curbing the need for readmissions.

You can have a free NHS flu Jab at our pharmacy:

  • If you are 65 years of age or over
  • If you are pregnant
  • If you are a carer
  • If you have certain medical conditions

Individuals who fall into the highest-risk category for severe complications are eligible for a complimentary flu vaccination under the NHS. However, even if you do not belong to one of these high-risk groups, contracting the flu can result in a week of severe illness. You have the option to safeguard yourself by obtaining a private (paid) flu vaccine through our services. This service is accessible for walk-in appointments without prior booking, albeit a fee is applicable. We kindly request you to contact the pharmacy in advance for further details.

You should visit the pharmacy during specific times in accordance with your prescription. During your visit, you will take your medication under the careful supervision of our pharmacists.

Our primary objective with this service is to assist and facilitate the recovery of our patients. Therefore, you can always expect to be treated with friendliness, respect, and the utmost confidentiality. Our mission is to aid in your recuperation, and we are here to offer guidance and support. If necessary, we can also direct you to specialist centers that may be better equipped to provide further assistance.

Typically, we offer a supervised consumption service in the pharmacy's private consultation room.

If you possess outdated or surplus medicines, be they prescription or over-the-counter medications, please refrain from discarding them or flushing them down the drain. Instead, you have the option to return your unwanted or expired medicines to your local pharmacy for safe disposal, and this service is entirely cost-free. Each year, substantial quantities of unused and expired medications are heedlessly discarded in bins or washed away in toilets and sinks. The consequences for the environment and human well-being remain unclear, but accumulating evidence suggests the presence of chemical remnants from prescription and over-the-counter medications in the soil, drinking water, and the surrounding ecosystem. Just as responsible medication administration is of paramount importance, so is the prudent and secure disposal of these substances.

Only 8% of individuals use their inhalers correctly. If you suspect that your inhalers are not providing the desired results or if you continue to experience symptoms, please visit us for a complimentary check-up.

Utilising the correct inhaler technique ensures that the medication reaches your lungs directly, where it is most effective. This reduces the likelihood of experiencing side effects since only a minimal amount of the medication is absorbed by the rest of your body, and it maximizes your ability to manage your symptoms effectively. Our pharmacy team can assist you in mastering the correct technique to optimise the benefits of your inhaler.

We offer this service in a Private Consultation Room, and there is no need to schedule an appointment for a consultation.

The inclusion criteria for opportunistic blood pressure checks are as follows:

  • Adults who are 40 years old or over, who do not have a current diagnosis of hypertension.
  • Patients, by exception, under the age of 40 who request the service because they have a recognised family history of hypertension may be provided the service at the discretion of the pharmacist or pharmacy technician.
  • Patients between 35 and 39 years old who are approached about or request the service may be tested at the discretion of the pharmacist or pharmacy technician.
  • Adults, with or without a prior diagnosis of hypertension, specified by a general practice for the measurement of blood pressure (clinic and ambulatory blood pressure checks). This process should be agreed locally with general practices.

Those not included a fee of £5 per consultation 

Our Pharmacists possess the expertise to offer guidance on the most effective courses of treatment and prevention for head lice. At our pharmacy, we maintain a comprehensive inventory of medicines designed to combat and treat head lice infestations.

Head lice can affect anyone, regardless of hair length, cleanliness, or personal hygiene. These tiny insects, measuring up to 3mm in length, are transmitted through direct head-to-head contact, as they lack the ability to jump, swim, or fly. Consequently, children are more susceptible to acquiring and spreading head lice, particularly during playtime with friends at nursery or school. Detecting head lice can be challenging since they are small and inconspicuous. Head lice eggs, known as nits, appear in shades of yellow, brown, or white (in the form of empty shells) and are affixed to the hair strands.

The presence of head lice can cause itching or a sensation of movement in the hair. The definitive method for confirming a head lice infestation is by identifying live lice or their eggs. This can be accomplished through the use of a specialised fine-toothed comb when combing the hair.

A migraine presents as an intense, pulsating headache typically localised around the frontal or lateral regions of the head. Various factors can trigger migraines, often accompanied by additional symptoms such as heightened sensitivity to light, nausea, and, in some cases, vomiting. Migraines are most commonly experienced by adult women, and they manifest in several distinct forms. Consequently, at Crofton Pharmacy, we offer a range of migraine remedies to cater to individual needs and preferences.

Our Pharmacist will engage in a discussion with you to gain insight into your symptoms and identify the specific type of headache you are experiencing. We provide private consultation rooms for this purpose, ensuring your privacy and comfort during the assessment process. Our goal is to guide you towards the most suitable treatment option to alleviate your migraine symptoms effectively.

The NHS Weight Management Programme is committed to aiding adults grappling with obesity and a concurrent diagnosis of diabetes, hypertension, or both, in their efforts to manage their weight and enhance their overall health. This specialised programme is tailored to adults with a body mass index (BMI) of 25 or higher who aspire to attain a healthier weight. At Crofton Pharmacy, our unwavering dedication is directed towards assisting eligible individuals in their pursuit of weight management objectives. Our approach is centred on the promotion of your health and well-being, enabling you to relish the advantages of a healthier lifestyle. It's important to note that this programme is not suitable for individuals under the age of 18, those who are pregnant, or those already within a healthy weight range.

At Crofton Pharmacy, we offer private pregnancy testing kits for sale. If you are in need of a pregnancy test, please don't hesitate to approach one of our staff members to inquire about these test kits.

This service allows individuals to promptly determine their pregnancy status using a urine sample. Our pharmacist will provide a comprehensive explanation of your test result, offer advice on any pertinent healthcare matters such as vitamin supplementation during pregnancy, and, if necessary, provide referrals to other healthcare services.

We want to emphasise that this service is entirely confidential, with all advice and guidance provided within the privacy of our dedicated consultation rooms. Your confidentiality and comfort are of utmost importance to us.

We are able to provide you with medications for common ailments without the need for you to schedule an appointment with your GP.

Our pharmacist can spare you the inconvenience of visiting the doctor for everyday afflictions such as coughs and colds, head lice, headaches, diarrhea, hay fever, indigestion, thrush, sore throat, hemorrhoids, constipation, threadworm, athlete's foot, mouth ulcers, insect bites, nappy rash, and numerous other conditions.

If you follow a gluten-free diet, we are here to assist you in benefiting from the Gluten-Free Food Service. This service, provided by the NHS, enables you to order and receive gluten-free food items through your local pharmacy, eliminating the need to involve your GP.

This service offers you:

Greater control and flexibility in managing your gluten-free diet.

The option to modify your monthly order to suit your preferences.

Assurance that you receive the allotted quantity of gluten-free units you are entitled to.

The opportunity to undergo an annual health check at our pharmacy, allowing you to monitor your condition.

You can initiate this service through Crofton Pharmacy in just three simple steps:

Consult your GP to determine your eligibility for the service and to ascertain your monthly allocation of gluten-free units.

Your GP will provide you with a signed registration form, which you can submit to us.

Our Pharmacist will complete your registration and furnish you with comprehensive details about the available food items and the straightforward ordering process.

Please bear in mind that this service is exclusively accessible to individuals with specific medical conditions.

We maintain comprehensive records of all prescriptions dispensed by our pharmacy, in addition to records of any other services we offer to you. This practice serves multiple purposes, including the identification of potential issues such as drug interactions, and it equips us to effectively address any inquiries you might have.

Our computer systems facilitate the management of these records. We are registered with The Information Commissioner's Office and adhere to the provisions of the Data Protection Act, as well as the NHS code of practice on confidentiality. If you wish to discuss the records we maintain or have any related concerns, please do not hesitate to request a conversation with a member of our team or our pharmacist.

At Crofton Pharmacy, we understand that experiencing your period during a holiday or special occasion can be both frustrating and inconvenient.

We offer a medication called Utovlan (norethisterone) tablets, which can help you postpone your period. To use this medication effectively, you should begin taking Norethisterone tablets three days before your expected period start date and continue until three days after taking the last tablet.

For detailed information about Utovlan, please follow the link provided below:

Utovlan – [https://www.medicines.org.uk/emc/product/1717/pil]

To obtain this medication from Crofton Pharmacy, please visit our store for a brief consultation. Our pharmacist will assess your specific needs and suitability for this treatment, much like your GP would, ensuring it is safe for you to use period-delay medication such as norethisterone tablets.

Kindly note that we can only prescribe norethisterone for the purpose of period delay. If you require treatment for heavy or painful periods, we recommend discussing this with your GP.

Erectile dysfunction (ED) is characterized by the inability to attain and sustain an erection sufficient for satisfactory sexual intercourse. This condition is prevalent, affecting approximately 50% of men aged 40 to 70 to varying degrees. ED stems from a range of causes, categorized into psychological factors (such as stress, anxiety, and depression) and physical factors (such as high blood pressure, elevated cholesterol levels, and diabetes). It's crucial to note that ED might be linked to an underlying medical condition, and even if not, it can be emotionally distressing for the individual and place strain on relationships. Consequently, seeking medical advice and exploring treatment options is of utmost importance.

At Crofton Pharmacy, we provide a discreet and confidential Erectile Dysfunction service that begins with an initial questionnaire and screening. Following this assessment, we will engage in a discussion about the various treatment alternatives available to you. We will ascertain whether we can offer a suitable treatment or if it is advisable to schedule an appointment with your GP. Your well-being and privacy are paramount to us.

We offer malaria prevention medication, including access to prescription-only options, along with travel advice to ensure your safety.

When planning your trip abroad, consider visiting our pharmacy to safeguard both yourself and your family against malaria. We provide antimalarial and anti-bite products to help reduce the risk of malaria transmission.

Our services include providing you with the necessary supplies to ensure protection against malaria. We will guide you on when and how to take the prescribed medication, and we'll also inform you about any potential side effects you may encounter. Your well-being is our priority, and we're here to assist you in staying malaria-free whilst traveling.

The NHS has introduced the "Pharmacy First" initiative, enabling community pharmacists to dispense prescription-only medicines, including antibiotics and antivirals when clinically suitable. You now have direct access to treatment for seven common conditions at Crofton Pharmacy:
  • Sinusitis
  • Sore throat
  • Earache
  • Infected insect bite
  • Impetigo (a bacterial skin infection)
  • Shingles
  • Uncomplicated urinary tract infections in women.
For additional information, feel free to visit the store and speak with our pharmacist.